What my clients say about me!
Case study
Aygen Training is a language training facility based in Grasse, France, specialising in English language
training for businesses and professionals.
“My business was growing significantly, and I was juggling my own training sessions with clients with
liaising with my freelance teachers and all the administrative demands of running the business. I felt
like I was drowning in admin and struggling to keep up with it all, and I had also recently signed up
for the Qualiopi audit, which meant I really needed to get everything in order.
Vicky came on board as a freelance VA in May and over the course of the last six months has
become invaluable. We are taking on new clients on a weekly basis and the onboarding process is
now completely streamlined. Vicky liaises with the teachers regularly, monitoring training hours
and supporting them as required, as well as sending out course evaluations and dealing with the end
of course admin. Many of these processes were simply not happening beforehand and I now feel
confident that the “back end” of the business is running smoothly, giving me time to spend with my
clients, to grow my business as well as ensuring the teachers are receiving the support they require.
I’m not sure what I ever did without her!”
Catherine Aygen, Owner, Aygen Training
"Vicky has been working with me for some time now, I needed
some ad-hoc support with my business and I have been very happy with her work.
Vicky's role has evolved over time, she supports me with my social media and
websites, and just recently has been working for one of my clients. Her work is
always great, and I can rely on her to complete a task well within the
deadlines set. I really like working with Vicky and hope to continue in the
years to come. "
"We have worked with Vicky for three years now and she helps
us with all manner of things, including the management of our rental properties
as well as banking, financial tasks, VAT returns and organising tradesmen.
Not only is Vicky extremely diligent and accurate in her
work, we really value her professional opinion and often ask for her advice or
her ‘take’ on situations. Her reporting
is clear and concise and her language always succinct and to the point.
I am often wrapped up in my business and Vicky will always
make great efforts to reach me on various mediums to ensure I receive necessary
information. She will also give me a helpful push when needed, in order to get
things done on time and within deadlines! "
Simon and Karen Englander
"Many thanks for your invaluable help, support, professional advice and loyalty this past year!"
NICE WORDS
